Refund policy

Returns, Refunds & exchanges:

Thank you for shopping with 47JUMP STREET.
We advise all customers to carefully read through this section before making any purchases.

1. No Refunds, Returns, or Exchanges: We do not offer refunds, returns, or exchanges on any items purchased through our e-commerce store, except in the following cases:

2. Damaged Items: In case the item you purchase from us happens to be damaged in any way, please contact us within 2 days of receiving the item. We will require photographic evidence in order to verify the claims. If your case is valid, 47Jump Street will ensure to provide an adequate replacement of the item, subject to its availability.

3. Incorrect Sizing: If the item you purchase from us happens to be of the incorrect sizing, please contact us within 2 days of receiving the item. We may require you to provide measurements or other relevant information to verify the sizing issue. If the sizing issue is confirmed, we will work with you to provide a replacement item in the correct size, subject to availability.

4. Availability: Please note that replacements for damaged items or incorrect sizing are subject to availability. If a replacement item is not available, we will work to offer you a suitable replacement in the form of store credit or an alternative solution.

5. Contact Us: To report a damaged item or incorrect sizing issue, please contact our customer service team at; info@47jumpstreet.com OR +27 (79) 876-9270 with your order number and the relevant details of the issue.

By making a purchase on our website, you agree to abide by this policy.

Thank you for your understanding.